Singapore Airlines operates its flights from Terminal 1 at Copenhagen Airport (CPH), offering passengers a refined and efficient airport experience that aligns with the airline’s global reputation for quality service. The airport is Scandinavia’s busiest airport and serves as a major gateway between Europe and the rest of the world. Terminal 1 is the airport’s primary international terminal, handling most long-haul departures and arrivals, including Singapore Airlines’ premium services. Terminal 1 is designed with functionality and comfort in mind. Its modern Scandinavian architecture features open spaces, natural light, and clear signage, allowing passengers to move easily through check-in, security, and boarding areas. Singapore Airlines passengers benefit from well-organized ground operations, ensuring a smooth start or end to their journey.

Check-in and Boarding Experience

Singapore Airlines check-in counters at CPH Terminal 1 are clearly marked and professionally staffed. Economy, Premium Economy, Business Class, and First Class passengers are assisted efficiently, with Singapore Airlines CPH Terminal priority counters available for premium travelers and KrisFlyer elite members. Self-service kiosks may also be available, helping reduce waiting times during peak hours. Baggage handling at the terminal is efficient, and staff are attentive to special requests such as excess baggage, special meals, or assistance for passengers with reduced mobility. Once check-in is completed, passengers proceed through security screening, which is known for being well-organized and relatively fast compared to many major international airports. Boarding gates in Terminal 1 are spacious, with seating areas that allow passengers to relax comfortably before departure. Flight information screens are easy to read and updated regularly, ensuring travelers stay informed about boarding times and gate changes.

Lounges and Premium Services

While Singapore Airlines does not operate a dedicated branded lounge at Copenhagen Airport, eligible passengers can access partner lounges located within Terminal 1. These lounges offer a quiet and comfortable environment, ideal for Business Class and First Class travelers, as well as frequent flyer members. Lounge amenities typically include comfortable seating, complimentary food and beverages, Wi-Fi, workstations, and charging points. Some lounges also provide shower facilities, which are especially welcome for long-haul travelers preparing for an intercontinental flight. The lounge experience complements Singapore Airlines’ premium service, allowing passengers to relax or work in peace before boarding their flight.

Shopping and Dining Options

Terminal 1 at Copenhagen Airport offers a wide range of shopping and dining choices for Singapore Airlines passengers. Duty-free stores are conveniently located after security, featuring cosmetics, perfumes, alcohol, confectionery, and travel essentials. Danish design products, fashion brands, and souvenirs are also available, making it easy to shop before departure. Dining options cater to various tastes and budgets. Passengers can enjoy quick snacks, fresh pastries, coffee, or full meals inspired by both Nordic and international cuisine. Vegetarian and healthier food options are also widely available. Many dining outlets are located near departure gates, allowing travelers to enjoy a meal without rushing.

Connectivity and Passenger Comfort

Free Wi-Fi is available throughout Terminal 1, enabling passengers to stay connected, work remotely, or stream content while waiting. Charging stations and power outlets are spread across seating areas, ensuring devices remain powered during long waits. The terminal also features clean restrooms, family facilities, baby-changing rooms, and prayer or quiet spaces, supporting the needs of diverse travelers. The calm atmosphere of the terminal, combined with thoughtful design, creates a stress-free airport experience. Passengers requiring special assistance can request support services, including wheelchair assistance and priority boarding. Copenhagen Airport staff are known for their professionalism and efficiency, contributing to a positive overall experience.

Arrivals and Baggage Claim

Upon arrival at Copenhagen Airport, Singapore Airlines passengers disembark into Terminal 1, where immigration and customs procedures are handled efficiently. The airport’s layout allows arriving passengers to move quickly through passport control, particularly during non-peak hours. Baggage claim areas are well-organized, with clear signage and real-time baggage belt information. Ground staff are available to assist with lost or delayed luggage inquiries if needed. After clearing customs, passengers can easily access ground transportation options located close to the arrivals area.

Transportation and Accessibility

Terminal 1 offers excellent transport connections, making it easy for Singapore Airlines passengers to reach Copenhagen city center and surrounding regions. The airport train station is located directly beneath the terminal, providing fast and frequent connections to central Copenhagen in under 15 minutes. Taxis, ride-hailing services, buses, and car rental facilities are also readily available. Clear signage ensures that even first-time visitors can navigate transportation options without difficulty. The terminal is fully accessible, with elevators, ramps, and assistance services supporting travelers with mobility needs.

Overall Travel Experience

The Singapore Airlines CPH Terminal experience reflects a balance of efficiency, comfort, and quality. Terminal 1’s modern infrastructure, combined with Singapore Airlines’ attentive service, ensures a smooth and enjoyable journey for both departing and arriving passengers. From streamlined check-in procedures and premium lounge access to excellent dining options and seamless transport links, every aspect of the terminal supports a high standard of travel. For passengers flying between Copenhagen and Singapore or connecting to destinations across Asia and beyond, Singapore Airlines at CPH Terminal 1 provides a reliable and comfortable gateway, making the airport experience as refined as the flight itself.